Brooklyn Candle Studio promo codes & deals

When placing an order, you receive shipping calculated at checkout based on destination and order value. Most orders are processed within 1–3 business days before dispatch. Domestic delivery usually takes 1–3 business days after shipping, while international delivery often arrives within 7–10 business days, depending on the carrier and location.

You can request a return or exchange within 14 days of delivery for unused items in their original condition. Damaged products qualify for replacement or refund if reported within 7 days with photo proof. Return shipping costs apply to most cases, and refunds are processed once items are inspected. Certain items, like sale goods, remain non-refundable.

If an item arrives damaged or defective, a replacement or refund becomes available once supporting photos are provided within the required timeframe. Each order is inspected before shipping, and support helps resolve issues related to transit damage or incorrect items. Refund approval depends on inspection results and policy eligibility.

At checkout, payments are processed via major credit cards such as Visa, Mastercard, American Express, and Discover, along with PayPal. Payment is required at the time of purchase for all orders. Secure checkout systems ensure safe transaction processing for both domestic and international customers.