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Before you shop at CanvasPop

About CanvasPop

About CanvasPop

By using your favorite photos and designs, CanvasPop creates personalized wall art. From a broad catalogue of products, you access custom canvas prints, framed artwork, collages, and even pet portraits. Every piece is printed with high-quality materials to ensure sharp, lasting details that transform memories into meaningful artwork. For memorable and personalized art, CanvasPop helps you generate art to decorate your living space, office, or a thoughtful gift.

Questions shoppers ask about CanvasPop

What is the CanvasPop shipping and delivery policy?

CanvasPop ships across the U.S. and Canada. You have a choice of either standard or expedited delivery. With Standard shipping, your order will take approximately 12 to 14 days to arrive at your doorstep following your order placement. If you opt for expedited delivery, the order typically takes 9 to 11 business days after purchase. The order needs to be reviewed internally before it's prepared, hence the time taken for delivery.

What is the CanvasPop return and exchange policy?

CanvasPop offers a "Love It" guarantee. Before requesting a refund, CanvasPop recommends contacting customer support to resolve any issues you may have with your order. If you're unhappy with your order, request a reprint or refund within 30 days.

Does CanvasPop offer price matching?

CanvasPop does not currently offer price matching. However, there are multiple saving opportunities to avoid the full price. The Offers section is a great place to start. You can also combine discounts with redeemable points for deeper cuts.

Does CanvasPop offer a loyalty program?

Yes, a program is available, and it rewards your loyalty for every dollar spent. It features several VIP tiers, including Photo Taker, Memory Maker, Pro Photographer, and VIP Artist. The higher levels offer extra perks like special bonus days and early access to discounted sales.