FC Moto promo codes & deals

FC Moto gives you 100 days from the date of full delivery to return items for any reason without explanation. Items must be unused, in original packaging, with all labels and stickers intact. You, as the buyer, are responsible for return shipping costs. For EU returns, FC Moto offers a discounted return label available in your customer account under Returns. Refunds are processed within 2 to 3 days of receiving and inspecting the returned item, though processing times vary by payment method and bank.

FC Moto ships worldwide and fulfills many orders directly from stock for fast dispatch. Orders are tracked from the moment they leave the warehouse, and tracking details are available through your account. Shipping costs vary by destination and are calculated at checkout. Express shipping options are available for faster delivery. For questions about an order or shipment, contact the customer service team at kontakt@fc-moto.de or by phone at +49 2405 49 500 50.

FC Moto honors the statutory 2-year warranty on all products from the date of purchase. Some manufacturers offer additional coverage beyond that period, and FC Moto will assist with those claims even after the statutory period expires. If a complaint falls within the warranty, there are no costs to you for most domestic claims, though international returns may incur shipping costs and customs fees. Items must be cleaned and include all components before being returned. Contact the FC Moto team with proof of purchase and a description of the defect to begin a warranty claim.

If you cancel an order before it ships, FC Moto refunds the full amount to your original payment method. For Sofort bank transfers and cash on delivery payments, the refund is credited to the account you specify. The estimated processing time for cancellations and returns is approximately 14 business days.