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Before you shop at HairMax

About HairMax

About HairMax

Are you suffering from hair loss and need to regain your hair and get your groove back? Head to HairMax for laser-powered, FDA-cleared hair regrowth devices like caps, bands, and combs that stimulate follicles to reverse hair thinning caused by genetic or stress-related hair loss.

Questions shoppers ask about HairMax

What is HairMax's shipping and delivery policy?

Orders are processed in 1 to 2 business days. Standard shipping is free in the contiguous U.S. with delivery expected in 3 to 7 business days. International shipping is available, but you will pay import duties.

What is HairMax's returns and exchanges policy?

HairMax offers a 6-month money-back guarantee on laser devices bought directly from their site or authorized U.S. sellers. You can request a full refund for items you don't like, but please note that a restocking and return shipping fee will be charged. They will process the refund in 7 to 10 business days. You may also return hair care/supplements if unused within 30 days for a full refund, less handling fees. HairMax does not accept returns outside the returns window.

Will I find buy now, pay later options on HairMax?

Yes. HairMax has three options: Affirm, Shop Pay, and PayPal Pay Later. Affirm finances orders $50+ in 3 to 12 monthly payments at 0% to 30% interest rate. Shop Pay Installments and PayPal Pay Later also provide flexible splits. Select your preferred provider at checkout for instant approval.

Does HairMax have a warranty or guarantee?

You are entitled to a 1-year limited factory warranty covering defects, but you must register the device online to activate the warranty. Contact support for free repair or replacement. The 6-month satisfaction guarantee overlaps for refunds. This warranty does not apply to the misuse of devices.