Hidrate promo codes & deals

Hidrate offers a 30-day return window from the date you receive your order. To start a return, contact customer support within that period to obtain return instructions. Returns are free when you use the prepaid return label provided by Hidrate, provided the product is being returned from the United States (excluding territories) or Canada. Products must include all original accessories, remain in their original packaging, and be in a condition to be donated to qualify for a refund.

Orders are typically processed within one business day, although processing times may vary depending on inventory levels. Standard delivery generally takes 5鈥? business days within the United States, while international replacement parts may require approximately 21 days to arrive. Once your order ships, you'll receive a confirmation email containing your tracking number so you can monitor your package every step of the way.

Yes. Hidrate provides a 100-day limited warranty covering manufacturing defects in materials and artistry under normal use. If a valid warranty claim is approved, the company may repair your device, replace it with a new or refurbished unit, or issue a refund when appropriate. You'll need a Return Merchandise Authorization (RMA) from customer support before sending your product for warranty service.

Hidrate accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Meta Pay, and Hidrate Gift Cards. Eligible purchases of $50 or more can also be split into four interest-free installments using Shop Pay, making it easier to spread the cost of your purchase while staying hydrated.