10%OFF
Best right nowCode
10% Off - Hotel Collection Discount
1 shopper used
Terms & detailsHide terms
Get up to 10% off with coupon
November 2026 · checked November 7, 2026
Hotel Collection promo codes & deals
57 live offers, 50 codes, best code 60% off.
Before you shop at Hotel Collection
About Hotel Collection
About Hotel Collection
If you've ever walked into a luxury hotel and thought to yourself, "Wow it smells so nice in this lobby," Hotel Collection is a great place for you to shop. It sells room scents inspired by luxury hotels around the world. If you're having trouble choosing what to buy (you can't exactly smell those candles through your phone screen, can you?), check out the Find Your Scent quiz on HotelCollection.com's website. Your home will be smelling like a resort or ski lodge in no time.
Shipping
What is Hotel Collection's shipping and delivery policy?
At checkout, choose your shipping speed. Shipping fees will be calculated based on your location and the size of your order. Get free shipping on U.S. orders over $275.
Returns
What is Hotel Collection's return and refund policy?
You can return items if they're still unused and in original packaging within 30 days of receiving them. Go to the return portal on HotelCollection.com to process your return. Once it's approved, you'll receive a return shipping label, and you'll have five days from that point to make your return. You'll need to pay for return shipping if you want a refund, but if you opt for an exchange, you won't pay for return shipping.
Rewards
Does Hotel Collection have memberships, rewards, or loyalty programs?
The Concierge Club is Hotel Collection's loyalty program, and it lets you earn points with every purchase. You also get bonus points for signing up and other activities, like writing a product review. Points can be redeemed for gift cards, free shipping or a mystery gift.
The number of points you earn per purchase depends on your rewards tier. All Concierge Club members get VIP status just for joining.
Questions shoppers ask about Hotel Collection
What does HotelCollection.com sell?
Hotel Collection is a line of room-scent products, including diffusers, diffuser oil, candles and room sprays. All the scents are inspired by luxury hotels around the world. It also sells HVAC scenting systems for $159 per month, which keeps your home or business smelling like one of the company's signature scents.
How do I get free shipping at HotelCollection.com?
Join the rewards program (the Concierge Club) and earn 2,000 points. You can then redeem those points to get free shipping. The HotelCollection site currently doesn't offer free shipping on orders over a certain amount, but keep an eye out – it might offer a special promo.
Does HotelCollection have a free birthday gift?
Yes, if you are a Concierge Club member and hit Platinum or Black Card status, you'll receive 800 bonus points on your birthday.