MyHeritage promo codes & deals

To ship your DNA sample, place the vial in the clear plastic bag included in the kit and close the ziplock. Then, place the bag in the enclosed addressed envelope. You may also use a padded envelope of your own.

Mail the envelope to the laboratory at your postage expense. The postage price depends on your local postal rates and the shipping type you choose. The padded envelope weighs about 10 grams and the size is 160 millimeters by 95 millimeters.

MyHeritage values the satisfaction of its customers and offers a 30-day money-back guarantee. If you are not satisfied with your purchased subscription plan you may request a full refund by contacting Customer Support.

• The money back guarantee applies to MyHeritage subscription plans, and not to MyHeritage DNA kits and other shipped products.
• All refunds will be reimbursed to the original credit card with which the purchase was made. After a payment is refunded, it may take several business days until the funds appear in your account.

You can cancel your order of the DNA kit prior to the DNA sample being received at this merchant's lab, and receive a refund. To cancel the order and claim your refund, contact the merchant using the Help Center. The refund will include the DNA kit cost, but not the shipping cost, customs fees or import taxes. All refunds will be reimbursed to the original credit card with which the purchase was made. Please allow several business days for the funds to appear in your account.

Enter a MyHeritage coupon code by using this process:

• Select your subscription items.
• Enter your information to create an account.
• Submit the MyHeritage discount code when prompted.
• Save money while researching your family line!

Yes. Subscriptions that were purchased with a price lock guarantee ("Price-Locked Subscriptions") will renew at the same price at which they were originally purchased. If you have a Price-Locked Subscription, then as long as you keep it, you will always be charged the same locked price at renewal anniversaries. If you discontinue a Price-Locked Subscription by stopping its renewal, and allow it to expire, you are not guaranteed to be able to purchase it again at the same price in the future.