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Before you shop at NewSmile

About NewSmile

About NewSmile

NewSmile is here to give you that picture-perfect grin, minus the dental drama and sky-high costs. The brand specializes in at-home clear aligners designed to straighten teeth affordably, discreetly, and comfortably. With dentist-directed treatment plans and custom-made trays, NewSmile brings orthodontic confidence straight to your door. If you are on a budget, worry less, as a stunning smile doesn't need to come with a waiting room or a five-figure bill.

Questions shoppers ask about NewSmile

What's the shipping and delivery policy?

Once your NewSmile aligners are ready, they will be shipped directly to your address. U.S. orders over $150 qualify for free shipping, while orders under $150 incur a $5 fee. Processing takes 1–2 business days, delivery takes 3–7 days, and tracking is always provided.

What's the return or refund policy?

Since aligners are custom-made, returns for opened or used items aren't accepted. However, if your impression kit or product arrives damaged, contact NewSmile's support team right away for a replacement or refund. They're known for being responsive and quick to help you smile again.

Does NewSmile offer price matching?

While NewSmile doesn't typically offer price matching, they frequently run promotions, bundles, alongside other loyalty perks. Signing up for their newsletter ensures you never miss out on a NewSmile coupon or seasonal discount. Keep your inbox ready, as some flash deals move fast.

Can I pay for my aligners in installments?

Yes! NewSmile offers monthly payment plans to make treatment more budget-friendly. It's one of their most popular features, letting you start your smile journey without paying everything upfront. Just choose the installment option during checkout and review the plan details before confirming.