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November 2026 · checked November 7, 2026
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Before you shop at Shane Co.
About Shane Co.
About Shane Co.
Shane Co. creates exquisite jewelry, including engagement rings, wedding bands, necklaces, and earrings. Each piece is designed to commemorate life's significant moments. With timeless silhouettes, these jewelry items are always in style, and the high quality of each stone contributes to their lasting appeal.
Questions shoppers ask about Shane Co.
What is the Shane Co. shipping policy?
Shane Co. offers free FedEx shipping on every order, and most items are sent with two-day delivery for speed. Because jewelry is very valuable, a signature is required upon delivery to your home. If you are in a rush, you can pay for overnight shipping to get your order even faster.
What is the refund policy for Shane Co.?
Shane Co. provides a 60-day money-back guarantee for jewelry that is in its original condition. If you had any jewelry from outside the brand, it is not eligible for a return. After the team inspects your jewelry, they will process your refund to the original payment method. However, custom bands and specially engraved pieces are considered final sale.
What is the returns process for Shane Co.?
To return an item, you can use the Shane Co. website to print a free FedEx return label. Pack your jewelry securely with all the original paperwork and drop it off at any FedEx location. Once they receive it, they will process your refund. You can also bring your return to any physical Shane Co. store for a faster refund.
Does Shane Co. offer a lifetime warranty?
Every piece of jewelry from Shane Co. comes with a free lifetime warranty that covers cleaning, inspections, and most repairs. To keep the warranty active, you should bring your jewelry in for a professional inspection every six months. This ensures your diamonds stay secure and your gold or platinum settings remain in great shape for years to come.