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November 2026 · checked November 7, 2026
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Before you shop at Tesla
About Tesla
About Tesla
Tesla, Inc., is an American electric vehicle and clean energy company based in Palo Alto, California. In addition to electric cars, Tesla sells solar panels for your home roof and home charging stations for its cars. The future of clean energy is here.
Returns
What is Tesla's return and refund policy?
Tesla's New Vehicle Limited Warranty covers your vehicle for five years or 60,000 miles.
Rewards
Does Tesla have memberships, rewards, or loyalty programs?
Earn loyalty benefits by creating a Tesla account and making multiple purchases. Offer details are available in the Tesla app.
Pickup
What pickup options does Tesla offer?
Use Tesla.com's "Find Us" page to locate a Tesla dealer near you.
Questions shoppers ask about Tesla
How expensive are Teslas?
The Tesla Model Y starts at $37,490 after the federal tax credit.
Does Tesla offer roadside assistance?
Yes, Tesla owners can use the company's app to request roadside assistance.
Where does Tesla have physical stores?
Tesla has locations across the United States and around the world. Use the website's "Find Us" map to see where the closest Tesla dealer to you is.