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The Sill promo codes & deals

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Before you shop at The Sill

About The Sill

About The Sill

The Sill is an online plant shop that ships live plants, pots, and botanical accessories directly to homes and offices across the country. City dwellers, busy professionals, first-time plant owners, and anyone looking to add some life to their space make up its growing customer base. The brand pairs beginner-friendly plant varieties with straightforward care guides and responsive customer support, taking the guesswork out of keeping plants alive. The Sill also offers a popular plant subscription and corporate gifting program.

Questions shoppers ask about The Sill

Does The Sill offer a warranty or guarantee?

Yes, the 30-Day Customer Happiness Guarantee covers plants that arrive damaged or decline in health within the first month. Email photos of the issue as proof, and The Sill will coordinate a replacement or refund, though general returns and exchanges aren't otherwise offered.

What is The Sill's shipping policy?

Orders ship free over $99, with a flat $19 fee below that threshold. The Sill currently delivers within the contiguous U.S. to all 48 states, and orders headed to cold-weather regions may include a $5 packaging surcharge to protect plants during transit.

How long does it take to receive an order from The Sill?

Standard orders ship within one to two weeks of payment being received, since availability depends on which greenhouse your plant ships from and seasonal factors. Items from independent maker partners ship separately and may not include tracking information.

Does The Sill have a rewards program?

Yes, Green Rewards. Earn one point for every dollar spent, unlocking benefits like event access, a birthday gift, and exclusive sales. Points accumulate automatically on eligible purchases, and you can track and redeem them directly through your account on the site.