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Before you shop at Spencer's

About Spencer's

About Spencer's

Spencer's is a clothing, accessories, and home decor retailer with over 600 branches across North America with a focus on humorous giftables and youth culture references. It is known for selling casual and novelty items at economical prices. Customers are fond of its summer collection of apparel, including their novelty t-shirts that comes at considerable discounts.

Questions shoppers ask about Spencer's

Does Spencer's offer any warranty?

Enjoy a 1-year warranty on all intimate products and a lifetime happiness guarantee on all body jewelry. If you're not satisfied with your jewelry, they'll replace or exchange it, no questions asked. However, they don't accept returns on intimate products, custom items, seasonal, or clearance merchandise. Once they receive your return, please allow 5-7 business days for the credit to appear in your account. If you used a gift card for your purchase, the refund will be issued back onto that card.

What payment options are available at Spencer's?

Spencer's accepts American Express, Visa, MasterCard, Discover, PayPal, Venmo, Klarna and Apple Pay.

What is the Spencer's Happiness Guarantee?

At Spencer's, they offer a Happiness Guarantee on body jewelry. To maintain hygiene standards, they don't accept returns on body jewelry. However, if you're unhappy with your jewelry, they offer a hassle-free exchange or replacement policy. If your desired item is unavailable, they'll substitute it with a similarly valued piece of jewelry of your choice.

For assistance or exchanges, reach out to them:

Call: 1-800-762-0419. Monday-Friday, 9am-5:30pm EST.

They also offer late-night support 7 days a week via live chat on our website, spencersonline.com, or email us at guestservices@spencergifts.com.